Free shipping on orders over $50
✔️FREE SHIPPING ON ORDERS OVER $10
You may return most new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
1.Put on the wig cap,secure your own hair with clip.
2.Take off the hairnet from the wig gently.
3.Stretch the wig cap with your hands inside, and shake the wig to recover the hair style.A little shedding and fuzzy is normal.
4.Comb the hair with your hands. Water spray or care solution is suggested to use in case of tangling.
5.Make the sideburns fit and symmetrical.
6.Hair spray will help to maintain the style for longer time.
1.Use soft shampoo.
2.Filling up a sink.
3.Adding shampoo to the water.
4.Dilute shampoo.
5.Wash the wig by hand gently.
6.After soaking the wig for 5 minutes again take out.
7.Rinse the wig.
8.Squeeze the water out by dry towel.
9.Air-dry.
*blown& hot
The wig can use hair curler or iron,the temperature under 130℃。
We want you to be satisfied with your purchases. Creating lasting relationships with our customers is our goal.
Our items are returnable. We require that returned items and item packaging, remain in their original factory condition.
Due to the nature of accessory items they are considered final sale, and cannot be returned.
We take matters of hygiene and public safety seriously and DO NOT ALLOW used items to be returned for the safety of all of our clients.
Cancellation Policy
1. The order can be canceled within 3 hours after placing your order.
2. Please note that once the order has been shipped out, it can no longer be canceled.
Take your time - up to 15 days to decide if you truly want to return the item.
We DO cover the shipping for refund if there is product quality issue or wrong items, but for non-quality issues, cost for shipment need to be paid by customer themselves.
Please aware, we DO NOT cover customs clearance fees for international shipments.
Please aware, there is restocking fee for returned product (5%) For exchange product we don't charge for restocking fee.
We will process your refund within 3 to 5 business days from receiving your return. Please keep in mind your bank may have a delay in processing your credit back to your account (allow an additional 3 to 9 business days).
If you have any concerns about our Return Policy, please reach out to our Client Care Representatives at allen@haircube.net.
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